Terms and Conditions

Welcome to Smart Online Tutors. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

Smart Online Tutors provides personalized online tutoring sessions tailored to the academic needs of students from Kindergarten to A-Levels. These terms govern your use of our website and tutoring services.

2. Account and Registration

To use our tutoring services, you must register and provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.

3. Services and Scheduling

Sessions can be scheduled at flexible times. Students or guardians may request rescheduling at least 12 hours before the session. Lessons are held online via our selected platforms and may be recorded for quality assurance purposes.

4. Payments and Refunds

All fees are based on selected packages. Payments are made securely online. You may cancel your registration within 7 days for a full refund. Refunds are processed within 30 days of request. Please refer to our Refund Policy for more.

5. Tutor Assignments

We aim to match students with tutors that suit their learning styles and goals. If you're not satisfied, you may request a replacement tutor at any time.

6. User Conduct

Users must treat tutors and staff respectfully. Any abusive, inappropriate, or disruptive behavior may lead to termination of services without a refund.

7. Data and Privacy

Your data is handled with care, in compliance with data protection laws. Read our Privacy Policy to learn more about how we use and store your information.

8. Limitation of Liability

Smart Online Tutors is not responsible for any academic outcomes, technical interruptions, or damages resulting from using our services. While we strive to offer the best possible experience, results may vary.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services means you accept the updated terms.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
Email: support@smartonlinetutors.com

Smart Online Tutors

Best Tutoring Services Online

Contact Us

5 Field Rd, Aveley, South Ockendon RM15 4AL, UK
Office # 1A, Ground Floor, SOT Building, Sydney, Australia

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